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fqccount_link[1]=' Question:';
fqccount_link[2]='';
fqccount_link[3]=' Sometimes when starting the application, this immediately crashes, with a generic "Close application" error message. Why is that and how can this situation be avoided ?';
fqccount_link[4]='';
fqccount_link[5]=' Answer:';
fqccount_link[6]='';
fqccount_link[7]=' As explained in the "Known issues" area, this happens due to a bug in the connection manager, independent from the application; a poor internet connection is known to trigger this crash.';
fqccount_link[8]='If the application crashes on start for multiple times, I advise to temporarily disable the internet connection, start the application, after you can re-enable the connection.';
fqccount_link[9]='';
fqccount_link[10]='';
fqccount_link[11]=' Question:';
fqccount_link[12]='';
fqccount_link[13]=' Accidentally I%ve set the application%s autoclosing time to a lower value, and now "CaterMan" doesn%t want to start, saying the autoclosing time is exceeded. What can I do ?';
fqccount_link[14]='';
fqccount_link[15]=' Answer:';
fqccount_link[16]='';
fqccount_link[17]=' In the "Tools" folder of the program you will find an application called "CaterSet"; this is an application through which all the "ambient" settings can be modified without starting the main program, and it will require the administrator password. Just start it and modify your settings.';
fqccount_link[18]='If the application is missing, you can download it from this website, from the "Downloads" section.';
fqccount_link[19]='';
fqccount_link[20]='';
fqccount_link[21]=' Question:';
fqccount_link[22]='';
fqccount_link[23]=' One of the houses completed the feedback forms in the "classic" way, meaning they%ve done it on paper. Can the data be introduced in the system ?';
fqccount_link[24]='';
fqccount_link[25]=' Answer:';
fqccount_link[26]='';
fqccount_link[27]=' In the "Tools" folder of the program you will find an application called "Late Feedback"; this application will allow you to introduce retro-active feedbacks, and it will require the administrator password.';
fqccount_link[28]='Note: Please do not take advantage of this application; feedback should be done at the right time, and "Late feedback" is just a tool in case of "emergencies". A modify log will be created.';
fqccount_link[29]='If this application is missing, you can download it from the "Downloads" section of this webpage.';
fqccount_link[30]='';
fqccount_link[31]='';
fqccount_link[32]=' Question:';
fqccount_link[33]='';
fqccount_link[34]=' I want to order a staff meal, but for some reasons it gives me an error. What can I do ?';
fqccount_link[35]='';
fqccount_link[36]=' Answer:';
fqccount_link[37]='';
fqccount_link[38]=' The application detects if all the service users have their meal choices filled in; if not, the ordering of food by the carers will be restricted.';
fqccount_link[39]='This restriction is by default, but it can be turned off by the administrator; just uncheck the "Restrict staff meal ordering if resident%s choices are not fully completed" tick box.';
fqccount_link[40]='Note: Please do not take advantage of this application; feedback should be done at the right time, and "Late feedback" is just a tool in case of "emergencies". A modify log will be created.';
fqccount_link[41]='If this application is missing, you can download it from the "Downloads" section of this webpage.';
fqccount_link[42]='';
fqccount_link[43]='';
fqccount_link[44]=' Question:';
fqccount_link[45]='';
fqccount_link[46]=' For some reason, I have a discontinuity in the records, and now an exclamation mark is showing up on the screen. How can I introduce the missing data ?';
fqccount_link[47]='';
fqccount_link[48]=' Answer:';
fqccount_link[49]='';
fqccount_link[50]=' Well, you shouldn%t ! That is the purpose of the application, to have the data introduced at the appropriate times !';
fqccount_link[51]='But things does happen, so there is a "sattelite" application called "CaterMiss" in the "Tools" folder of the application, which requires administrator password. Just run it, and the missing data will be automatically detected, letting you "fill in the blanks".';
fqccount_link[52]='Attention: Please do not abuse this tool ! It is for emergency cases only ! A modify log will be created !';
fqccount_link[53]='If this application is missing, you can download it from the "Downloads" section of this webpage.';
fqccount_link[54]='';
fqccount_link[55]='';
fqccount_link[56]=' Question:';
fqccount_link[57]='';
fqccount_link[58]=' I want to enter the resident%s feedback, but when selecting the desired resident, there is no "Feedback" button. Why ?';
fqccount_link[59]='';
fqccount_link[60]=' Answer:';
fqccount_link[61]='';
fqccount_link[62]=' A resident%s feedback entering is activated when the resident%s choices have been documented in the application already, and, as well, the selected resident must be present for BOTH meals. So, if his/her choices are not made or he/she is documented as "Away" during one or both meal times, means the feedback would be partial and innacurate, thus the application prohibiting its entering.';
fqccount_link[63]='';
fqccount_link[64]='';
fqccount_link[65]=' Question:';
fqccount_link[66]='';
fqccount_link[67]=' I want to order my lunch, but the "Order lunch" button has dissapeared. What should I do ?';
fqccount_link[68]='';
fqccount_link[69]=' Answer:';
fqccount_link[70]='';
fqccount_link[71]=' There is a specific time frame allocated to stall meals ordering; when the time is exceeded, the application will not allow any more orders. This is due the fact the chefs need to know in advance how many people are ordering, so they can plan the quantity of food they have to cook. If you%re late with your ordering, talk to the chefs, and it%s up to them to decide if and what they can offer you.';
fqccount_link[72]='';
fqccount_link[73]='';
fqccount_link[74]=' Question:';
fqccount_link[75]='';
fqccount_link[76]=' I am a staff member, and I don%t like anything on the menu. Why can%t I put a specific order ?';
fqccount_link[77]='';
fqccount_link[78]=' Answer:';
fqccount_link[79]='';
fqccount_link[80]=' Well, let%s remember this is a care/nursing home, so the main priority are the residents. To do something different from the menu for a staff member comes down to the chefs. (Imagine how it will be if the chef%s will occupy their time doing different meals for staff members !When they will have time to tend to the residents ?). If they agree, just put your order as "main meal", and they will know what to prepare for you.';
fqccount_link[81]='';
fqccount_link[82]='';
fqccount_link[83]=' Question:';
fqccount_link[84]='';
fqccount_link[85]=' The application crashed and now I have no Windows Taskbar ! Where it dissapeared ?';
fqccount_link[86]='';
fqccount_link[87]=' Answer:';
fqccount_link[88]='';
fqccount_link[89]=' The program is concepted in a way so it disables the Windows Taskbar while in use, and re-enables it when exiting. Sometimes, due an unexpected crash, the exiting process will not go smoothly, so the Taskbar will remain hidden.';
fqccount_link[90]='In the "Tools" folder of the application you will find "Enable Taskbar"; just start it, and this will solve the problem; if it%s missing, you can download it from the "Downloads" section of this webpage.';
fqccount_link[91]='';
fqccount_link[92]='';
fqccount_link[93]=' Question:';
fqccount_link[94]='';
fqccount_link[95]=' Need to enter the password, but the password entering window is nowhere to be found, and the application seems non responsive. What can I do ?';
fqccount_link[96]='';
fqccount_link[97]=' Answer:';
fqccount_link[98]='';
fqccount_link[99]=' It%s an interesting glitch, and probably depends on the different systems; The window is there, most likely hidden under another open window, even if that one is minimized (E.g. the breakfast window). If it%s maximized, minimize it, or if not, maximize it and minimize it back; the password window should appear.';
fqccount_link[100]='';
fqccount_link[101]='';
fqccount_link[102]=' Question:';
fqccount_link[103]='';
fqccount_link[104]=' Some of the writing in the application is garbled, not ok or/and gets truncated.What can be done ?';
fqccount_link[105]='';
fqccount_link[106]=' Answer:';
fqccount_link[107]='';
fqccount_link[108]=' Most likely not all the necessary fonts are installed. Please install them using the "CaterFonts" application from the "Utils" directory, or manually, by right clicking them and selecting "Install".If the application is missing, you can download it with the font package from this website, from the "Downloads" section.';
fqnumarator[1]=108;
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